Bidder Payment Instructions

Congrats! You received an email telling you that you have won some items, but you are not sure how to pay. 

Here are a variety of ways you can pay your invoice:

PAY INVOICE FROM THE MOBILE APP

If you bid on the mobile app, you should be prompted when you re-enter the app that you have an unpaid invoice that you need to view and pay.  

If you do not see this message, you can still check your invoices.  Just enter any auction from the Auction List (you can hit BROWSE if it asks you).  Once you are in the auction, tap the Menu at the top left (3 horizontal lines). This will reveal a menu on the left where you can select "invoices"

From here, you can select your invoice from the UNPAID list and then pay your invoice by either using a card you have on file or adding a card from the invoice screen.

PAYING YOUR INVOICE FROM THE WEB SITE

You can also visit Handbid.com to pay your invoice. 

Once you get to Handbid.com, makes sure you are logged in to your account. If you see the "LOGIN" option at the top, then you are not logged in.

 

Once you are logged in, you should receive a prompt indicating that you have an UNPAID invoice.  There is an option there to view and pay your invoice (this is the fastest way to find it and pay it).

 

If you don't see this message, you can still check for unpaid invoices by looking in your profile menu.  There is a PROFILE button right next to your name on your bidder dashboard. Click on that to reveal your menu and pay your invoice. 

 

If you have any questions or you do not wish to pay your invoice online, you will need to contact your auction manager to arrange payment.  

 

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