- Help Center
- Help Your Supporters
- Invoices and Making a Payment
-
Let's Get Started
-
Create an Auction
-
Create a Peer-to-Peer
-
Create a Campaign
-
Event Settings
-
Branded Event Site and Apps
-
Handbid Dashboards
-
Tickets and Sponsorships
-
Items
-
People
-
Donations
-
Check-in
-
Running the Event
-
Check-Out
-
Invoices and Receipts
-
After the Event
-
Reporting
-
Help Your Supporters
-
Event Planning
-
Handbid Support
-
FAQ Frequently Asked Questions / Release Notes
Bidder Payment Instructions
This article will provide steps for bidder's on how to pay their invoice.
Congrats! You received an email telling you that you have won some items, but you are unsure how to pay. Here are a variety of ways you can pay your invoice:
1. PAY INVOICE FROM THE MOBILE APP
If you bid on the mobile app, you should be prompted when you re-enter the app that you have an unpaid invoice that you need to view and pay.
If you do not see this message, you can still check your invoices. Select the auction from the Auction List (you can hit BROWSE if it asks you). Once you are in the auction, tap the Menu at the top left (3 horizontal lines). This will reveal a menu on the left where you can select "invoices."
From here, you can select your invoice from the UNPAID list and then pay your invoice by either using a card you have on file or adding a card from the invoice screen.
Once logged in, you should receive a prompt indicating that you have an UNPAID invoice. Click 'View Invoice' to review your purchase history and make your payment online.
If you don't see this message, you can still check for unpaid invoices by clicking the shopping cart. Your Purchase History will appear for you to review & pay, and your profile menu will display on the left.
If you have any questions about your invoice or you do not wish to pay your invoice online, you will need to contact your auction manager to arrange payment.