Set up your Organization

Edit your Organizational Settings

Edit your Organization settings using the instructions listed in this article. Your Organization settings are global settings and will be applied to all of your Handbid events.

Once your account is created, or anytime your organization's info has changed, you can edit settings from your Manager Dashboard. To do so, simply click on the "Edit" icon next to your organization's name:

Organization main overview
Once you click on this, a popup box will appear displaying tabs. Each tab has different Organization Settings. When you are done editing all tabs, click "Update" in the bottom left to update your settings. Below we've broken down what each setting is and how its used.

Organizational Info

This tab has your organization's name, Tax-ID (which should be already filled out for you - but please verify its accuracy!), and your organization's description.  This description appears on your Organization's home page on  

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Contact Info

The next tab covers your organization's contact information including your address, website, phone, and timezone.  This information is shown on all receipts/invoices as well as on your organizational home page on

Org Settings - Contact Info 

Social Links

This tab allows you to link to each of your social media accounts. When you put that information in here, Handbid will display those links on your organizational home page on

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In the Images tab, you can upload an organization logo and banner (similar to your auction logo and banner).  After you upload, they will populate on your organizational home page on

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The financial tab is where you will connect your credit card processor and set your currency. By default, Handbid processes funds on your behalf, but you can connect your own Stripe account directly to your Handbid account so that funds flow directly to you (highly recommended).  

Please visit this article to learn how to connect your own Stripe account.

Handbid normally sets the currency for you, but if your auctions will require a different currency, you can set that default here.  

The default does not force you to use the set currency in all auctions. If you need to change it for a particular auction, you can change to a different currency when you set up that auction.

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The next tab shows your contract history and current contract. If you see nothing here, please contact us!


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The staff tab lets you add and regulate managers (often staff or affiliates of the organization) that can access your organizational account and help to manage your auction.  For more information on how to add staff/managers, please visit this help article

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Here you can connect different CRM apps to your Handbid account. For now, the only app that's integrated is Kindful. Connecting your Kindful account will automatically import auction data to your Kindful account. Be on the lookout for more CRM integrations!

Org Settings - Apps


Need information about Webmerge

Org Settings - Webmerge


Once you are done, click the UPDATE to save your settings.  Any changes you have made may also immediately appear on your organizational page.  To find that page, go to then, go to the bottom of the main page and click on "Organizations".  There you can search for your org name and view the changes.

org page on event site