FAQ: Logging Into Handbid

Frequently Asked Login Questions

Q: I didn't get an SMS with a 5 digit pin code!

A:   Please confirm that you entered the correct phone number on the previous screen and selected the proper country code for your country.  

If you still did not get a code, please wait a minute or two.  SMS messages can get backed up sometimes with mobile carriers (ATT, Verizon, etc.).  If you don't receive a code after 2-3 minutes (it should not be nearly that long), please contact us at service@handbid.com so we can look into your issue.  

Q:   I see a list of Auctions, now what do I do?

A:    In this list you should find the auction you are attending or plan to attend. You can search for it at the top, sort the list by name, or browse the list.  Once you find it, tap on the auction to enter it.

Q:    How do I Bid or Browse?

A:     When you first enter an auction you will be prompted with the Question, "Are you going to bid in the Auction?".  If you have been invited to this auction and you want the auction manager to see you in the list of "possible bidders", then you should respond with "Bid".  Otherwise, if you tap "Browse", you will not be assigned an auction paddle number and the auction host will not know that you have registered. It would be helpful for the auction manager to know you are setup.  If you are familiar with the event and plan to attend, select "Bid".