When a ticket is purchased by a bidder it will open slots in your guest list based on the number of people that are admitted per ticket. Popular tickets sold through Handbid would be a ticket for 1, a ticket for 2, and a table ticket (e.g. 8 people) which would create 8 slots in the guest list for anyone who purchased a table that admits 8.
DO NOT USE TICKETS TO SELL DRINK TICKETS OR RAFFLE TICKETS!
This is a good place to pause and discuss Drink Tickets and Raffle Tickets or any other type of "Ticket" that is not tied to admission into your event. DO NOT set them up as tickets here. The reason is if you setup Drink Tickets here, you will create unnecessary slots in your guest list for every drink ticket purchased. You should setup any "tickets" that are not related to admission as "ForSale" items and mark them available for Presale so that they can be purchased when tickets are sold.
In order to purchase a ticket, a user will need to register first with Handbid. This will create their account and also register them into your auction event as a bidder. You will see those that are registered will have a "Green" paddle number in your guest list.
Here is how tickets will open slots on your guest list:
Fred Flintstone purchases a table of 6. This will open up 6 slots in the guest list, one of which Fred will occupy as the purchaser (always the first slot).
Fred will be listed as the Sponsor (you can change this later) and all of his guest slots will be tied to his ticket purchase.
You can also see in the photo below that Fred's guests have grey paddle numbers in italics. These are the paddle numbers those guests will get if they eventually register as a bidder. These are normally hidden so that your checkin staff do not give out paddle cards to unregistered guests. However, you can toggle their visibility by clicking on the "Show Paddles" checkbox in the toolbar.
At checkin, it is really easy to lookup tickets by sponsor (or table). Just filter the list by the sponsor name in the toolbar. (See below)
So how do you manage the guest slots?
Good question. Your ticket purchasers have the ability to edit their own guest slots either from their Handbid mobile app or from the Handbid Events website.
Each time they login, they will be politely prompted add the information. As they update information, it will also appear in the guest list in the auction manager. You, as the auction manager, can laso update this information directly from here.