Test your Stripe Connect portal
It is very important that you run a test transaction through your Handbid account after connecting a merchant gateway. After you connect your Stripe Connect account, charge one dollar on an invoice to ensure that the gateway is properly set-up and is ready to accept transactions.
First, add a bidder to your auction:
Select Bidders > Register New Bidder to add a bidder to your auction.
Once you have filled out the form with all of the required information (first name, last name, email and phone number), you can select the blue register button at the button of the screen. You can always select to not send a login link.
You will now see a bidder number and an area to add a credit card. This is a good place for you to add the credit card since we will have to charge the card in order to test the payment processor.
You do not have to select the blue check-in button. Once the card is added you can either select the close button or the "X" in the upper right corner to exit the add bidder screen.
Now you need to create an item for a dollar.
Click on Items and select 'Create New Item'.
Select 'For Sale' item.
This item will need a name and a price. You can call it "Test Item" and put a price of $1. Select the green "Create" button at the bottom of the form to create the item.
Make sure the item is in a "Open" status after creating the item. Go to Items List and select the Test Item. From here, you can change the status to open and update the item. Once the item is in an Open status you can select Bid/Buy > Make a Purchase to add the purchase to your invoice.
Select the bidder, select the test item, and add the item to your invoice.
Under "Invoices" > "All" select the invoice from the list.
Select the blue 'Pay Now' button, then select 'Pay in Full'
Select the payment method (defaults to credit card) and select the card you wish to use, or feel free to add a new card.
Finally, click the blue 'Pay $1.00 by Credit Card' to charge the card you have selected.
If the transaction does go through you can reach out to us at service@handbid.com to refund your test transaction.
If the transaction does not go through reach out to us at service@handbid.com so we can troubleshoot this issue.