Appeals (Donations)

How to Add an Offline Donation

Donations collected outside of Handbid can be reflected in reporting and financial results. This article explains how to add “Offline Donations”. 


Step 1: Create a Bidder 

Click “Add Bidder Icon”. Create a fake bidder call “Offline Donations” with a fake email (suggestion: donations@{yourorg}.com

See also: How to Create or Add Bidder ( 

Handbid best practice: Encourage and enable your donors to register themselves for your event even if they are not attending and just wish to donate. Click here for a step-by-step article on how bidders can register themselves. This will also provide them with a tax-compliant receipt for their donation.

Step 2: Create an Offline Donation Appeal Item

Click the “Gift Box” and create an appeal item in the amount of the total offline donation. Hide the donation amount so it does not appear to your bidders. Be sure the item is OPEN.

See also: Add an Appeal Item (Direct Donation) (

Step 3: Add the Offline Donation Appeal Item to the Bidder Invoice

Go to the Offline Donation Item - Click the Dollar Icon - Add the donation to the “Offline Donation” Bidder Invoice. 

appeal item info tab

make a donation

Once these steps are completed, the thermometers and totals will update to reflect the offline donation. You may choose to pay the invoice of the fake bidder offline donation for reconciliation.

See also: Using the Mass Appeal tool (video) (

Step 4 : Paying the invoice

Auction left side menu

1. Go to your Invoices/receipts dropdown on the left side of your manager site. 

2. Select either all or unpaid invoices and search for the user to whom you added the donation to their invoice. 

3. Click into their name. 


1. Click Pay Now

pay in full invoice

select payment method

From there, an option on the right side will mark this invoice as PAID. This will not charge a card on file. 

paid in full invoice

When you process their payment (in this example, it is with cash), the invoice will become a receipt, and if you have the check box "email receipt upon payment" checked they will be emailed a receipt. Make sure the donor has a real email.