When a ticket is purchased, depending on how many guests it admits, it will open slots in your guest list. Popular tickets sold through Handbid would be a ticket for 1, a ticket for 2, and a table ticket (e.g. 8 people) which would create 8 slots in the guest list for anyone who purchased a table that admits 8.
In order to purchase a ticket, a user will need to register Handbid first. This will create their account and also register them into your auction as a bidder. Those who are already registered will have a "Green" paddle number.
Here's an example of how guest slots work:
Fred Flintstone purchases a table of 6. His ticket purchase will open up 6 guest slots in the guest list, one of which Fred because he is the purchaser (always the first slot). Therefore, only 5 open guest slots remain.
Fred will be listed as the Sponsor (you can change this later if needed) and all of his guest slots will be tied to his ticket purchase.
You can also see in the photo below that Fred's guests have grey paddle numbers in italics. These are the paddle numbers those guests will get once they register as a bidder. These are normally hidden so that your check-in staff do not give out paddle cards to unregistered guests. However, you can toggle the visibility by clicking on the "Show Paddles" checkbox in the toolbar.
At check-in, it's really easy to lookup tickets by sponsor (or table). Just filter the list by the sponsor name in the toolbar. (See below)
So how do you manage guest slots?
Good question. Your ticket purchasers have the ability to update their guest slots by adding their guests information either from the Handbid mobile app or from the Handbid Events website.
Each time they login, they will be prompted add their guest information. As they update information, it will also appear in the guest list in the auction manager. You, as the auction manager, can also update this information directly from here.